Wednesday, July 1, 2009

Help file not found in SQL Server Express 2005

Help file not found in SQL Server Express 2005
 
 
 
Symptom

SQL Server Express 2005 help files may fail to open, show no response, or with the following error message:

"Help file is not found"

Affected configurations

The above symptom may occur on the following systems:

  • All ThinkStation systems
  • All ThinkCentre systems
  • All Lenovo 3000 desktops and notebook systems
  • All ThinkPad systems
Solution

None. Do not replace any hardware for this issue.

Limitation

SQL Server Express, English version, is written to search "C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Help\1045" or "C:\Program Files\Microsoft SQL Server\90\Tools\Binn\Resources\1045" when to launch the help files. On non-US systems, the help files are placed in other folders than "\1045," such as "\1033," because the installation is performed by the Windows installer, which is related to the operating system.

Workaround

Create a sub folder "\1045" under "C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Help\"and "C:\Program Files\Microsoft SQL Server\90\Tools\Binn\Resources\." Copy all "chm" files from "\1033" to "\1045."

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